Denver

Community Solar Specialist

JOB PURPOSE

The Community Solar Specialist focuses on (i) managing Amp’s community solar customers, (ii) ensuring compliance on all regulatory matters relating to community solar in Amp’s current markets, and (iii) supporting the billing and collections process through interaction with Amp’s customers, accounting team, and other stakeholders as necessary to meet project requirements. This role maintains regular interaction with internal and external resources to support Amp’s business objectives in the US.

Amp offers a very competitive compensation package including PTO, health care benefits, stock incentives, and a 401K. This role reports to the Senior Manager, US Community Solar.

REPORTS TO

Sr. Manager, US Community Solar

LOCATION

This position will report to our US headquarters located in Denver, Colorado. During the COVID-19 pandemic our Denver office will be closed and this role will be 100% remote. Long term location is flexible and we will consider all qualified candidates living within the US or Canada.

DUTIES AND RESPONSIBILITIES

Community Solar Services
  • Provide exceptional customer service for all community solar inquiries including residential and commercial existing customers and prospects.
  • Assist in customer acquisition process and contract origination.
  • Engage in customer outreach, marketing, and education with existing and new subscribers.
  • Ensure compliance with all federal, state, local and utility codes and requirements for the handling of customer personal information and communications.
  • Help coordinate all necessary marketing activities and customer communications.
  • Manage and communicate with external third parties as needed.
Billing and Collections Coordination
  • Perform quality checks on utility originated transfer sheet and invoices.
  • Prepare and send customer bills on monthly cadence.
  • Reconcile accounts receivable with monthly reporting.
  • Organize internal and external resources to ensure billing and collections are executed on time and on budget.
  • Minimize Amp’s exposure to risk on all transactions.
  • Assist in developing and implementing standardized processes to streamline functions related to customer management.
General Responsibilities
  • Help coordinate the US Group data management in the Denver office.
  • Help manage the Amp brand assets and guidelines for the Denver location.
  • Support legal tasks as needed.
  • Cultivate positive business relationships. Perform other duties as required.

REQUIREMENTS

  • Bachelor’s degree or 2+ years applicable work experience.
  • Two (2) or more year’s progressive experience in customer service, sales, and/or administrative roles.
  • Tech savvy, experience utilizing CRM systems and data processing.
  • Superior communication skills both written and verbal.
  • Experience with customer service, billing, collections, and contractual compliance.
  • Organized, detailed oriented, must be able to manage timelines.
  • Self-directed with the ability to work remotely without constant supervision.
  • Experience with community solar a plus.
  • Positive attitude, passion for renewable energy.
  • Experience with New York Community Solar (CDG) regulations (DERS) a plus.
  • Experience working with sensitive and personally identifiable information.
  • Legal eligibility to work in the United States and travel through the US and Canada.
Please apply through our online application process using the link below. Only
Applications received in this manner will be considered. 
https://pivotalhr.fitzii.com/apply/51010?s=fc

We are committed to providing accessible employment practices that are in
compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you
require accommodation during any stage of the recruitment process, please notify
Human Resources.

We thank all applicants for their interest, however, only candidates selected for an
interview will be contacted.

Company

Contact

905.271.7800
Copyright © 2020 AMP.ENERGY

Design & Development By Amp X Prague

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